TERMS OF DELIVERY

PICKUP IS FREE (AVAILABLE IN YEKATERINBURG)

You can pick up your purchase in our show room in Yekaterinburg at office 021, 55 Kuibysheva str. We advise that you call our customer support to confirm time and date of the pickup before going to the show room. Call the support via phone: +79920161999 from 09 a.m. to 4 p.m. local time (GMT+5). Calls are received on working days only. We WILL NOT call back, if your call wasn’t answered.

DOOR-TO-DOOR COURIER DELIVERY

We deliver to big cities in Russia. Upon receiving the order you’ll have 15 minutes to try the items you like on, keep those you like or return some or all of them to the courier. You can choose any address, convenient for you, as delivery address. Pay cash or with a card to the courier upon receiving the order. Delivery costs start at ₽500 and depend on the amount of the order and delivery location. Support specialist will tell you the actual delivery cost when calling to confirm your order. Deliveries may take up to 3 working days, depending on your location.

DELIVERY TO A PICKUP POINT

You can pick your oder up in any of TK CDEK pickup points. Please see the full list of available addresses here Карта офисов (cdek.ru)

This is a good option if you want to choose the time that suits you to receive your order. The orders will be stored free for up to 14 days. Pay cash or with a card upon receiving the order. Delivery costs start at ₽500 and depend on the amount of the order and delivery location. Support specialist will tell you the actual delivery cost when calling to confirm your order. Deliveries may take up to 4 working days, depending on your location.

DELIVERY TO A RUSSIAN POST OFFICE

This option is available for remote locations in Russia. Your order will be delivered to the local post office in 7 days or more starting from the day of shipment. You’ll receive a notification to come and pick your order up from the nearest post office after your parcel arrives to the destination. Post offices keep parcels for up to 15 days. Delivery costs start at ₽400 and depend on the amount of the order and delivery location. Support specialist will tell you the actual delivery cost when calling to confirm your order. Deliveries may take up to 3 working days, depending on your location.

*Terms of delivery to certain regions to be discussed with the support specialist via the phone or e-mail, individually for each order.

**Please note that processing and deliveries of orders may take longer during holidays. Orders WILL NOT be placed on weekends and official holidays.

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