RETURNS & EXCHANGESStandard returns allowed within 14 days of receiving the order. expenses will be covered by the customer. We will refund for or exchange defective products at our expense should that come up. If you wish to exchange an item from the order you’ve already accepted, please deliver it to the TK CDEK pickup point at the following address: 51b Wainera street, Yekaterinburg, 620014 contact 8 (992) 016-1999. Recepient «OOO 3 PI». You must also e-mail the waybill to us to firstname.lastname@example.org for tracking purporses. We will ship the exchange item to you after the original item arrives to our warehouse.
Returns and the follow-up delivery costs related to exchange are to be covered by the customer.
The items you are returning must be in ready-for-sale condition, e.g. retain consumptive qualities and with tags. We do not accept for return items with stains and other kinds of contamination, traces of make-up and animal hair. In case return conditions were not met, you will not be refunded for the purchased item and also we will not send the item back to you.
Refunds can take up to 10 working days after the item reaches our warehouse and will be transferred to your bank card.
Yours respectfully, Check Ya Head team!